Constituent Service is Now Smart & Friendly


Mobile, Digital, and Frictionless Members of Congress and their staff are always striving to provide better constituent service. That’s why at a recent Congressional Hackathon, sponsored by U.S. House Majority Leader Kevin McCarthy (R-CA) and U.S. House Minority Whip Steny Hoyer (D-MD), the focus was on technology solutions to constituent...

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Just-In-Time CRM

Just-In-Time CRM

Whether checking real time traffic conditions, coordinating spontaneous gatherings of friends or resolving factual disagreements, more people are using mobile technologies to solve problems on the spot, according to a recent Pew Research report. Why shouldn’t they use the just-in-time convenience of mobile to connect with their elected representatives...

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